body.platform-redesign {
  --pf-bg: #f7f8fa;
  --pf-panel: #ffffff;
  --pf-border: #eef2f7;
  --pf-border-strong: #dbe4ef;
  --pf-text: #0f172a;
  --pf-muted: #64748b;
  --pf-soft: #f8fafc;
  --pf-red: #e11d2e;
  --pf-red-soft: #fff1f2;
  --pf-blue: #2563eb;
  --pf-blue-soft: #eff6ff;
  --pf-green: #16a34a;
  --pf-green-soft: #ecfdf3;
  --pf-amber: #f59e0b;
  --pf-amber-soft: #fffbeb;
  margin: 0;
  background: var(--pf-bg);
  color: var(--pf-text);
  overflow: hidden;
}

body.platform-redesign *,
body.platform-redesign *::before,
body.platform-redesign *::after {
  box-sizing: border-box;
}

body.platform-redesign [hidden] {
  display: none !important;
}

.platform-redesign .platform-shell {
  width: 100vw;
  max-width: none;
  height: 100vh;
  min-height: 0;
  display: grid;
  grid-template-columns: 201px minmax(0, 1fr);
  gap: 0;
  padding: 0;
  margin: 0;
  background: var(--pf-bg);
  overflow: hidden;
}

.platform-redesign .platform-sidebar {
  height: 100vh;
  min-height: 0;
  display: flex;
  flex-direction: column;
  background: #fff;
  border-right: 1px solid var(--pf-border);
}

.platform-redesign .platform-sidebar-brand {
  height: 84px;
  flex: 0 0 84px;
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 14px;
  border-bottom: 1px solid var(--pf-border);
}

.platform-redesign .platform-sidebar-logo {
  width: 32px;
  height: 32px;
  display: block;
  flex: 0 0 auto;
  border-radius: 9px;
}

.platform-redesign .platform-sidebar-brand strong,
.platform-redesign .platform-sidebar-footer strong {
  display: block;
  color: var(--pf-text);
  font-size: 14px;
  line-height: 1.2;
}

.platform-redesign .platform-sidebar-brand small,
.platform-redesign .platform-sidebar-footer small {
  display: block;
  margin-top: 8px;
  color: #7c8ba3;
  font-size: 11px;
}

.platform-redesign .platform-sidebar-label {
  padding: 14px 14px 8px;
  color: #94a3b8;
  font-size: 10px;
  letter-spacing: .06em;
  text-transform: uppercase;
}

.platform-redesign .platform-tabs {
  flex: 1;
  display: flex;
  flex-direction: column;
  gap: 4px;
  min-height: 0;
  margin: 0;
  padding: 0 8px;
  border: 0;
  background: #fff;
  overflow-y: auto;
}

.platform-redesign .platform-tabs button {
  width: 100%;
  min-height: 36px;
  display: flex;
  align-items: center;
  justify-content: flex-start;
  gap: 10px;
  padding: 0 10px;
  border: 0;
  border-radius: 8px;
  background: transparent;
  color: #334155;
  font-size: 14px;
  font-weight: 500;
  line-height: 1;
  text-align: left;
  box-shadow: none;
}

.platform-redesign .platform-tabs button span {
  width: 18px;
  color: #94a3b8;
  text-align: center;
}

.platform-redesign .platform-tabs button:hover,
.platform-redesign .platform-tabs button.active,
.platform-redesign .platform-tabs button[aria-current="page"] {
  background: var(--pf-red-soft);
  color: var(--pf-red);
}

.platform-redesign .platform-tabs button:hover span,
.platform-redesign .platform-tabs button.active span,
.platform-redesign .platform-tabs button[aria-current="page"] span {
  color: var(--pf-red);
}

.platform-redesign .platform-sidebar-footer {
  height: 60px;
  flex: 0 0 60px;
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 12px 14px;
  border-top: 1px solid var(--pf-border);
}

.platform-redesign .platform-sidebar-avatar {
  width: 24px;
  height: 24px;
  display: grid;
  place-items: center;
  border-radius: 999px;
  background: #334155;
  color: #fff;
  font-size: 10px;
  font-weight: 800;
}

.platform-redesign .platform-main {
  min-width: 0;
  height: 100vh;
  min-height: 0;
  display: flex;
  flex-direction: column;
  overflow: hidden;
}

.platform-redesign .platform-topbar {
  height: 54px;
  flex: 0 0 54px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
  padding: 0 24px;
  background: #fff;
  border-bottom: 1px solid var(--pf-border);
}

.platform-redesign .platform-topbar .eyebrow {
  display: none;
}

.platform-redesign .platform-topbar h1 {
  margin: 0;
  color: var(--pf-text);
  font-size: 16px;
  line-height: 1.15;
  letter-spacing: 0;
}

.platform-redesign .platform-topbar .muted {
  margin: 4px 0 0;
  color: #7c8ba3;
  font-size: 11px;
  line-height: 1.2;
}

.platform-redesign .admin-header-actions {
  display: flex;
  align-items: center;
  gap: 18px;
}

.platform-redesign .admin-header-actions a,
.platform-redesign .admin-header-actions button {
  min-height: auto;
  padding: 0;
  border: 0;
  border-radius: 0;
  background: transparent;
  color: var(--pf-red);
  font-size: 12px;
  font-weight: 500;
  box-shadow: none;
}

.platform-redesign #platformContent {
  display: block !important;
  flex: 1;
  min-height: 0;
  min-width: 0;
  overflow: auto;
  background: var(--pf-bg);
}

.platform-redesign #platformContent > [data-platform-section] {
  grid-column: auto !important;
  width: auto;
  max-width: none;
}

.platform-redesign #platformContent > .panel:not(.platform-support-panel) {
  width: auto;
  max-width: none;
  margin: 16px;
  border: 1px solid var(--pf-border);
  border-radius: 12px;
  background: #fff;
  box-shadow: 0 12px 30px rgba(15, 23, 42, .04);
}

.platform-redesign #platformBlocked,
.platform-redesign #platformLoginPanel {
  margin: 24px;
}

.platform-redesign .section-actions {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 20px;
}

.platform-redesign .section-actions > div:first-child {
  min-width: 0;
}

.platform-redesign .platform-analytics-grid,
.platform-redesign .platform-health-grid {
  display: grid;
  gap: 12px;
}

.platform-redesign .platform-chart-card,
.platform-redesign .platform-service-card,
.platform-redesign .platform-kpi-card,
.platform-redesign .platform-company-card,
.platform-redesign .platform-subscription-row {
  max-width: none;
}

.platform-redesign .platform-commercial-panel .platform-commercial-metrics-grid {
  grid-template-columns: minmax(0, 1.4fr) minmax(320px, .8fr);
  grid-auto-flow: dense;
  align-items: start;
  gap: 14px;
}

.platform-redesign .platform-commercial-panel .platform-commercial-metrics-card {
  grid-column: 1 / -1;
}

.platform-redesign .platform-commercial-panel .platform-store-ranking-card {
  grid-column: 1 / -1;
}

.platform-redesign .platform-commercial-panel .platform-chart-card {
  display: grid;
  gap: 14px;
  align-content: start;
}

.platform-redesign .platform-commercial-panel .platform-chart-card h3 {
  margin: 0;
}

.platform-redesign .platform-commercial-panel .platform-chart-card .muted {
  margin: 3px 0 0;
  line-height: 1.4;
}

.platform-redesign .platform-billing-grid {
  display: grid;
  grid-template-columns: 1fr;
  align-items: start;
  gap: 14px;
}

.platform-redesign .platform-commercial-kpi-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(170px, 1fr));
  gap: 12px;
  align-items: stretch;
}

.platform-redesign .platform-billing-section,
.platform-redesign .platform-plan-revenue {
  display: grid;
  gap: 12px;
  min-width: 0;
  border: 1px solid var(--pf-border);
  border-radius: 14px;
  background: #fff;
  padding: 14px;
}

.platform-redesign .platform-plan-revenue {
  grid-column: auto;
}

.platform-redesign .platform-commercial-kpi-card,
.platform-redesign .platform-billing-highlight,
.platform-redesign .platform-billing-mini,
.platform-redesign .platform-billing-payment {
  display: grid;
  gap: 8px;
  min-width: 0;
  border: 1px solid var(--pf-border);
  border-left: 3px solid #cbd5e1;
  border-radius: 12px;
  background: #fff;
  padding: 14px;
}

.platform-redesign .platform-commercial-kpi-card {
  min-height: 122px;
  grid-template-rows: auto 1fr auto;
}

.platform-redesign .platform-billing-highlight {
  min-height: 122px;
  grid-template-rows: auto 1fr auto;
  align-content: stretch;
}

.platform-redesign .platform-commercial-kpi-card strong,
.platform-redesign .platform-billing-highlight strong {
  align-self: center;
}

.platform-redesign .platform-billing-mini,
.platform-redesign .platform-billing-payment,
.platform-redesign .platform-conversion-grid article {
  grid-template-rows: auto auto 1fr;
}

.platform-redesign .platform-commercial-kpi-card.tone-success,
.platform-redesign .platform-billing-highlight.tone-success,
.platform-redesign .platform-billing-mini.tone-success,
.platform-redesign .platform-billing-payment.tone-success,
.platform-redesign .platform-conversion-grid article.tone-success {
  border-left-color: #16a34a;
}

.platform-redesign .platform-commercial-kpi-card.tone-warning,
.platform-redesign .platform-billing-highlight.tone-warning,
.platform-redesign .platform-billing-mini.tone-warning,
.platform-redesign .platform-billing-payment.tone-warning,
.platform-redesign .platform-conversion-grid article.tone-warning {
  border-left-color: #f59e0b;
}

.platform-redesign .platform-commercial-kpi-card.tone-danger,
.platform-redesign .platform-billing-highlight.tone-danger,
.platform-redesign .platform-billing-mini.tone-danger,
.platform-redesign .platform-billing-payment.tone-danger,
.platform-redesign .platform-conversion-grid article.tone-danger {
  border-left-color: #dc2626;
}

.platform-redesign .platform-commercial-kpi-card.tone-info,
.platform-redesign .platform-billing-highlight.tone-info,
.platform-redesign .platform-billing-mini.tone-info,
.platform-redesign .platform-billing-payment.tone-info,
.platform-redesign .platform-conversion-grid article.tone-info {
  border-left-color: #64748b;
}

.platform-redesign .platform-commercial-kpi-card span,
.platform-redesign .platform-billing-highlight span,
.platform-redesign .platform-billing-mini span,
.platform-redesign .platform-billing-payment span,
.platform-redesign .platform-conversion-grid span {
  color: var(--pf-muted);
  font-size: .88rem;
  line-height: 1.28;
}

.platform-redesign .platform-commercial-kpi-card > span {
  font-size: .72rem;
  font-weight: 850;
  letter-spacing: .04em;
  text-transform: uppercase;
}

.platform-redesign .platform-commercial-kpi-card b {
  display: block;
  color: var(--pf-ink);
  font-size: .92rem;
  line-height: 1.25;
}

.platform-redesign .platform-commercial-kpi-card strong,
.platform-redesign .platform-billing-highlight strong,
.platform-redesign .platform-billing-mini strong,
.platform-redesign .platform-billing-payment strong,
.platform-redesign .platform-conversion-grid strong {
  display: block;
  color: var(--pf-ink);
  font-size: clamp(1.2rem, 1.35vw, 1.55rem);
  line-height: 1.05;
  white-space: nowrap;
}

.platform-redesign .platform-commercial-kpi-card small,
.platform-redesign .platform-billing-highlight small,
.platform-redesign .platform-billing-mini small,
.platform-redesign .platform-billing-payment small,
.platform-redesign .platform-conversion-grid small {
  color: var(--pf-muted);
  font-size: .78rem;
  line-height: 1.35;
}

.platform-redesign .platform-billing-section-title {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 14px;
}

.platform-redesign .platform-billing-section-title strong {
  color: var(--pf-ink);
}

.platform-redesign .platform-billing-section-title small {
  max-width: 210px;
  color: var(--pf-muted);
  line-height: 1.35;
  text-align: right;
}

.platform-redesign .platform-billing-mini-grid,
.platform-redesign .platform-billing-payment-grid,
.platform-redesign .platform-conversion-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
}

.platform-redesign .platform-conversion-grid article {
  display: grid;
  gap: 6px;
  min-width: 0;
  border: 1px solid var(--pf-border);
  border-left: 3px solid #cbd5e1;
  border-radius: 12px;
  background: #fff;
  padding: 13px;
}

.platform-redesign .platform-plan-revenue-row,
.platform-redesign .platform-plan-mrr-row,
.platform-redesign .platform-ranking-row {
  position: relative;
  overflow: hidden;
  min-width: 0;
  border: 1px solid var(--pf-border);
  border-radius: 12px;
  background: #fff;
}

.platform-redesign .platform-plan-revenue-row {
  display: grid;
  gap: 9px;
  padding: 12px;
}

.platform-redesign .platform-plan-revenue-row > div {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: center;
  gap: 12px;
}

.platform-redesign .platform-plan-revenue-row strong,
.platform-redesign .platform-plan-mrr-row strong,
.platform-redesign .platform-ranking-row strong {
  color: var(--pf-ink);
  line-height: 1.2;
}

.platform-redesign .platform-plan-revenue-row span,
.platform-redesign .platform-plan-mrr-row span,
.platform-redesign .platform-ranking-row em {
  color: var(--pf-ink);
  font-style: normal;
  font-weight: 800;
  line-height: 1.2;
  white-space: nowrap;
}

.platform-redesign .platform-plan-revenue-row small,
.platform-redesign .platform-plan-mrr-row small,
.platform-redesign .platform-ranking-row small,
.platform-redesign .platform-ranking-row span,
.platform-redesign .platform-progress-meta {
  color: var(--pf-muted);
  font-size: .78rem;
  line-height: 1.35;
}

.platform-redesign .platform-progress-meta {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  grid-column: 1 / -1;
  min-width: 0;
}

.platform-redesign .platform-progress-meta small:last-child {
  color: var(--pf-ink);
  font-weight: 800;
  white-space: nowrap;
}

.platform-redesign .platform-plan-revenue-row i,
.platform-redesign .platform-plan-mrr-row i,
.platform-redesign .platform-ranking-row i {
  display: block;
  width: 100%;
  height: 4px;
  border-radius: 999px;
  background:
    linear-gradient(90deg, var(--pf-red) 0 var(--value, 0%), #fee2e2 var(--value, 0%) 100%);
}

.platform-redesign .platform-plan-mrr {
  display: grid;
  gap: 10px;
}

.platform-redesign .platform-plan-mrr-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: center;
  gap: 8px 12px;
  padding: 13px;
}

.platform-redesign .platform-plan-mrr-row i {
  grid-column: 1 / -1;
}

.platform-redesign .platform-ranking-list {
  display: grid;
  gap: 10px;
}

.platform-redesign .platform-ranking-row {
  display: grid;
  grid-template-columns: minmax(220px, 1.2fr) minmax(140px, .45fr) minmax(150px, .45fr);
  align-items: center;
  gap: 9px 14px;
  padding: 13px 14px;
}

.platform-redesign .platform-ranking-row > div,
.platform-redesign .platform-ranking-row span,
.platform-redesign .platform-ranking-row em {
  display: grid;
  gap: 2px;
  min-width: 0;
  position: relative;
  z-index: 1;
}

.platform-redesign .platform-ranking-row i {
  grid-column: 1 / -1;
  position: relative;
  z-index: 1;
}

.platform-redesign .platform-billing-highlight strong,
.platform-redesign .platform-billing-mini strong,
.platform-redesign .platform-billing-payment strong,
.platform-redesign .platform-commercial-kpi-card strong,
.platform-redesign .platform-conversion-grid strong,
.platform-redesign .platform-plan-revenue-row span,
.platform-redesign .platform-plan-mrr-row span,
.platform-redesign .platform-ranking-row em {
  font-family: var(--font-sans);
  font-variant-numeric: tabular-nums;
  font-feature-settings: "tnum";
  letter-spacing: 0;
  -webkit-font-smoothing: antialiased;
  text-rendering: geometricPrecision;
}

.platform-redesign .platform-overview-alert-grid,
.platform-redesign .platform-billing-panel .platform-analytics-grid,
.platform-redesign .platform-communication-panel .platform-health-grid {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.platform-redesign .platform-overview-daily-grid {
  grid-template-columns: 1fr;
}

.platform-redesign .platform-daily-card {
  display: grid;
  grid-template-columns: 1fr;
  gap: 16px;
}

.platform-redesign .platform-daily-summary {
  display: grid;
  grid-template-columns: repeat(4, minmax(180px, 1fr));
  gap: 12px;
}

.platform-redesign .platform-daily-kpi {
  display: grid;
  align-content: start;
  gap: 7px;
  min-width: 0;
  border: 1px solid var(--pf-border);
  border-left: 3px solid var(--pf-red);
  border-radius: 12px;
  background: #fff;
  padding: 14px;
}

.platform-redesign .platform-daily-kpi.tone-revenue,
.platform-redesign .platform-daily-kpi.tone-ticket,
.platform-redesign .platform-daily-kpi.tone-active {
  border-left-color: #16a34a;
}

.platform-redesign .platform-daily-kpi span,
.platform-redesign .platform-daily-kpi small {
  color: var(--pf-muted);
  line-height: 1.35;
}

.platform-redesign .platform-daily-kpi strong {
  color: var(--pf-ink);
  font-size: clamp(1.35rem, 1.5vw, 1.85rem);
  line-height: 1.05;
}

.platform-redesign .platform-daily-chart {
  min-height: 0;
  display: grid;
  grid-auto-flow: row;
  grid-auto-columns: auto;
  gap: 10px;
  overflow: visible;
  border: 1px solid var(--pf-border);
  border-radius: 14px;
  background: #f8fafc;
  padding: 12px;
}

.platform-redesign .platform-daily-row {
  display: grid;
  grid-template-columns: minmax(76px, .18fr) minmax(240px, .72fr) minmax(280px, 1fr);
  align-items: center;
  gap: 14px;
  min-width: 0;
  border: 1px solid var(--pf-border);
  border-radius: 12px;
  background: #fff;
  padding: 12px;
}

.platform-redesign .platform-daily-date,
.platform-redesign .platform-daily-metrics {
  min-width: 0;
}

.platform-redesign .platform-daily-date {
  display: grid;
  gap: 2px;
}

.platform-redesign .platform-daily-date strong {
  color: var(--pf-ink);
  font-size: .98rem;
}

.platform-redesign .platform-daily-date small {
  color: var(--pf-muted);
  text-transform: capitalize;
}

.platform-redesign .platform-daily-metrics {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 10px;
  color: var(--pf-muted);
  font-size: .86rem;
}

.platform-redesign .platform-daily-metrics span {
  min-width: 0;
}

.platform-redesign .platform-daily-metrics b {
  display: block;
  color: var(--pf-ink);
  font-size: .98rem;
  line-height: 1.15;
  white-space: nowrap;
}

.platform-redesign .platform-daily-bars {
  display: grid;
  gap: 8px;
  min-width: 0;
}

.platform-redesign .platform-daily-bar-line {
  display: grid;
  grid-template-columns: 68px minmax(90px, 1fr) auto;
  align-items: center;
  gap: 10px;
  min-width: 0;
}

.platform-redesign .platform-daily-bar-line small {
  color: var(--pf-muted);
  font-size: .76rem;
  font-weight: 800;
}

.platform-redesign .platform-daily-bar-line > span {
  display: block;
  height: 8px;
  min-width: 0;
  overflow: hidden;
  border-radius: 999px;
  background: #eef2f7;
}

.platform-redesign .platform-daily-bar-line i {
  display: block;
  height: 100%;
  min-width: 7px;
  border-radius: inherit;
}

.platform-redesign .platform-daily-bar-line .orders {
  background: var(--pf-red);
}

.platform-redesign .platform-daily-bar-line .revenue {
  background: #16a34a;
}

.platform-redesign .platform-daily-bar-line b {
  color: var(--pf-ink);
  font-size: .8rem;
  font-weight: 850;
  white-space: nowrap;
}

.platform-redesign .platform-daily-details {
  display: grid;
  gap: 12px;
}

.platform-redesign .platform-daily-legend {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 14px;
  color: var(--pf-muted);
  font-size: .82rem;
  font-weight: 750;
}

.platform-redesign .platform-daily-legend span {
  display: inline-flex;
  align-items: center;
  gap: 6px;
}

.platform-redesign .platform-daily-legend i {
  width: 18px;
  height: 7px;
  border-radius: 999px;
}

.platform-redesign .platform-daily-legend .orders {
  background: var(--pf-red);
}

.platform-redesign .platform-daily-legend .revenue {
  background: #16a34a;
}

.platform-redesign .platform-daily-insights {
  display: grid;
  grid-template-columns: repeat(4, minmax(160px, 1fr));
  gap: 10px;
}

.platform-redesign .platform-daily-insights article {
  display: grid;
  gap: 5px;
  min-width: 0;
  border: 1px solid var(--pf-border);
  border-radius: 12px;
  background: #fff;
  padding: 12px;
}

.platform-redesign .platform-daily-insights span,
.platform-redesign .platform-daily-insights small {
  color: var(--pf-muted);
  line-height: 1.35;
}

.platform-redesign .platform-daily-insights strong {
  color: var(--pf-ink);
  font-size: 1.05rem;
  line-height: 1.15;
}

.platform-redesign .platform-daily-kpi strong,
.platform-redesign .platform-daily-metrics b,
.platform-redesign .platform-daily-insights strong {
  font-family: var(--font-sans);
  font-variant-numeric: tabular-nums;
  font-feature-settings: "tnum";
  letter-spacing: 0;
  -webkit-font-smoothing: antialiased;
  text-rendering: geometricPrecision;
}

.platform-redesign .platform-health-panel .platform-health-grid {
  grid-template-columns: minmax(0, 1fr) minmax(360px, .85fr);
}

.platform-redesign .platform-status-grid,
.platform-redesign .platform-services-grid,
.platform-redesign .platform-kpi-grid,
.platform-redesign .platform-services-actions,
.platform-redesign .platform-billing-summary-grid,
.platform-redesign .platform-support-summary-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(190px, 1fr));
  gap: 12px;
}

.platform-redesign .platform-backup-panel {
  display: grid;
  gap: 12px;
  margin: 14px 0;
  padding: 14px;
  border: 1px solid var(--pf-border);
  border-radius: 14px;
  background: #fff;
}

.platform-redesign .platform-backup-list {
  display: grid;
  gap: 10px;
}

.platform-redesign .platform-backup-summary {
  display: grid;
  grid-template-columns: repeat(4, minmax(140px, 1fr));
  gap: 10px;
}

.platform-redesign .platform-backup-summary article,
.platform-redesign .platform-backup-empty {
  min-width: 0;
  display: grid;
  gap: 4px;
  padding: 12px;
  border: 1px solid var(--pf-border);
  border-radius: 10px;
  background: var(--pf-soft);
}

.platform-redesign .platform-backup-summary span,
.platform-redesign .platform-backup-empty span {
  color: #64748b;
  font-size: 11px;
  font-weight: 700;
}

.platform-redesign .platform-backup-summary strong,
.platform-redesign .platform-backup-empty strong {
  color: var(--pf-text);
  font-size: 13px;
  overflow-wrap: anywhere;
}

.platform-redesign .platform-backup-details {
  border: 1px solid var(--pf-border);
  border-radius: 12px;
  background: #fff;
  overflow: hidden;
}

.platform-redesign .platform-backup-details summary {
  min-height: 42px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 0 12px;
  cursor: pointer;
  color: var(--pf-text);
}

.platform-redesign .platform-backup-details summary span {
  color: #64748b;
  font-size: 12px;
}

.platform-redesign .platform-backup-details > div {
  display: grid;
  border-top: 1px solid var(--pf-border);
}

.platform-redesign .platform-backup-row {
  min-width: 0;
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: center;
  gap: 12px;
  padding: 10px 12px;
  border-left: 3px solid transparent;
  border-bottom: 1px solid var(--pf-border);
}

.platform-redesign .platform-backup-row:last-child {
  border-bottom: 0;
}

.platform-redesign .platform-backup-row.is-latest {
  border-left-color: var(--pf-green);
  background: var(--pf-green-soft);
}

.platform-redesign .platform-backup-row strong {
  display: block;
  color: var(--pf-text);
  font-size: 12px;
  overflow-wrap: anywhere;
}

.platform-redesign .platform-backup-row small {
  color: #64748b;
  font-size: 11px;
}

.platform-redesign .platform-backup-row > span {
  color: var(--pf-text);
  font-size: 12px;
  font-weight: 800;
  white-space: nowrap;
}

.platform-redesign .platform-support-metrics-shell {
  height: calc(100vh - 101px);
  min-height: 0;
  overflow-y: auto;
  padding: 20px 24px 28px;
  background: var(--pf-bg);
}

.platform-redesign .platform-support-metrics-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
  margin-bottom: 16px;
}

.platform-redesign .platform-support-metrics-head h3 {
  margin: 0;
  color: var(--pf-text);
  font-size: 22px;
  line-height: 1.2;
}

.platform-redesign .platform-support-metrics-head .muted {
  margin: 4px 0 0;
}

.platform-redesign .platform-support-summary-grid .platform-kpi-card {
  position: relative;
  overflow: hidden;
  min-height: 128px;
  display: grid;
  grid-template-rows: auto 1fr auto auto;
  align-content: stretch;
  border-left-width: 3px;
}

.platform-redesign .platform-support-summary-grid .platform-kpi-card strong {
  align-self: center;
  font-size: clamp(1.35rem, 1.7vw, 1.85rem);
  font-variant-numeric: tabular-nums;
  font-feature-settings: "tnum";
}

.platform-redesign .platform-support-summary-grid .platform-kpi-card p {
  margin: 0;
  color: #64748b;
  font-size: .8rem;
  line-height: 1.35;
}

.platform-redesign .platform-support-summary-grid .platform-kpi-card > i {
  display: block;
  width: 100%;
  height: 4px;
  border-radius: 999px;
  background:
    linear-gradient(90deg, var(--pf-red) 0 var(--value, 0%), #fee2e2 var(--value, 0%) 100%);
}

.platform-redesign .platform-support-summary-grid .support-kpi-ok > i {
  background:
    linear-gradient(90deg, #16a34a 0 var(--value, 0%), #dcfce7 var(--value, 0%) 100%);
}

.platform-redesign .platform-support-summary-grid .support-kpi-info > i {
  background:
    linear-gradient(90deg, #64748b 0 var(--value, 0%), #e2e8f0 var(--value, 0%) 100%);
}

.platform-redesign .platform-support-summary-grid .support-kpi-warning > i {
  background:
    linear-gradient(90deg, #f59e0b 0 var(--value, 0%), #fef3c7 var(--value, 0%) 100%);
}

.platform-redesign .platform-support-insights {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
  margin-top: 14px;
}

.platform-redesign .platform-support-insight-card {
  display: grid;
  gap: 12px;
  min-width: 0;
  border: 1px solid var(--pf-border);
  border-radius: 14px;
  background: #fff;
  padding: 16px;
}

.platform-redesign .platform-support-insight-card h3 {
  margin: 0;
  color: var(--pf-text);
  font-size: 15px;
}

.platform-redesign .platform-support-insight-card p {
  margin: 4px 0 0;
  color: #64748b;
  font-size: .84rem;
  line-height: 1.35;
}

.platform-redesign .platform-support-insight-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: center;
  gap: 8px 12px;
  min-width: 0;
  border: 1px solid var(--pf-border);
  border-radius: 10px;
  background: #f8fafc;
  padding: 10px;
}

.platform-redesign .platform-support-insight-row span {
  min-width: 0;
  color: #334155;
  font-size: .86rem;
  font-weight: 750;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.platform-redesign .platform-support-insight-row strong {
  color: var(--pf-text);
  font-size: .9rem;
  white-space: nowrap;
}

.platform-redesign .platform-support-insight-row small {
  color: #64748b;
  font-size: .76rem;
  font-weight: 750;
}

.platform-redesign .platform-support-insight-row i {
  grid-column: 1 / -1;
  display: block;
  width: 100%;
  height: 4px;
  border-radius: 999px;
  background:
    linear-gradient(90deg, var(--pf-red) 0 var(--value, 0%), #fee2e2 var(--value, 0%) 100%);
}

.platform-redesign .platform-client-filters,
.platform-redesign .platform-audit-filters {
  display: grid;
  grid-template-columns: minmax(260px, 2fr) repeat(3, minmax(180px, 1fr));
  gap: 10px;
}

.platform-redesign .platform-company-list,
.platform-redesign .audit-list,
.platform-redesign .backup-status-grid {
  display: grid;
  gap: 12px;
}

@media (min-width: 1500px) {
  .platform-redesign #platformContent > .panel:not(.platform-support-panel) {
    margin: 18px 24px;
  }

  .platform-redesign .platform-commercial-panel .platform-commercial-metrics-grid {
    grid-template-columns: minmax(0, 1.45fr) minmax(380px, .8fr);
  }

  .platform-redesign .platform-commercial-kpi-grid {
    grid-template-columns: repeat(4, minmax(180px, 1fr));
  }

  .platform-redesign .platform-ranking-row {
    grid-template-columns: minmax(280px, 1.4fr) minmax(180px, .45fr) minmax(190px, .45fr);
  }
}

.platform-redesign .platform-support-panel {
  width: 100%;
  height: calc(100vh - 54px);
  min-height: 0;
  display: flex;
  flex-direction: column;
  padding: 0;
  margin: 0;
  border: 0;
  border-radius: 0;
  background: var(--pf-bg);
  box-shadow: none;
  overflow: hidden;
}

.platform-redesign .platform-support-actions-row {
  height: 47px;
  flex: 0 0 47px;
  display: flex;
  align-items: center;
  gap: 20px;
  padding: 0 24px;
  background: #fff;
  border-bottom: 1px solid var(--pf-border);
}

.platform-redesign .platform-support-tabs {
  height: 100%;
  display: flex;
  align-items: stretch;
  gap: 20px;
  margin: 0;
  padding: 0;
  border: 0;
  background: transparent;
}

.platform-redesign .platform-support-tabs button {
  height: 100%;
  min-height: 0;
  display: inline-flex;
  align-items: center;
  padding: 0 16px;
  border: 0;
  border-bottom: 2px solid transparent;
  border-radius: 0;
  background: transparent;
  color: #475569;
  font-size: 14px;
  font-weight: 500;
  box-shadow: none;
}

.platform-redesign .platform-support-tabs button.active {
  color: var(--pf-red);
  border-bottom-color: var(--pf-red);
}

.platform-redesign #refreshSupportButton {
  margin-left: auto;
  min-height: 34px;
  padding: 0 14px;
  border: 0;
  border-radius: 8px;
  background: var(--pf-red);
  color: #fff;
  font-size: 12px;
  font-weight: 700;
  box-shadow: none;
}

.platform-redesign .platform-support-tab-panel.active {
  flex: 1;
  min-height: 0;
  display: flex;
  flex-direction: column;
}

.platform-redesign .platform-support-desk.platform-support-desk-v3 {
  height: calc(100vh - 101px);
  min-height: 0;
  display: grid;
  grid-template-columns: clamp(340px, 22vw, 410px) minmax(0, 1fr);
  gap: 0;
  padding: 0;
  border: 0;
  border-radius: 0;
  background: var(--pf-bg);
  box-shadow: none;
  overflow: hidden;
}

.platform-redesign .platform-support-queue-shell {
  min-width: 0;
  min-height: 0;
  display: flex;
  flex-direction: column;
  background: #fff;
  border-right: 1px solid var(--pf-border);
  overflow: hidden;
}

.platform-redesign .support-filter-card {
  flex: 0 0 auto;
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  align-items: end;
  gap: 10px;
  padding: 12px 18px;
  border: 0;
  border-radius: 0;
  border-bottom: 1px solid var(--pf-border);
  background: #fff;
  box-shadow: none;
}

.platform-redesign .support-filter-title {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  grid-column: 1 / -1;
}

.platform-redesign .support-filter-title strong {
  color: var(--pf-text);
  font-size: 12px;
}

.platform-redesign .support-filter-title span {
  color: #64748b;
  font-size: 11px;
}

.platform-redesign #supportSearchFilter,
.platform-redesign .support-filter-grid select {
  width: 100%;
  height: 34px;
  min-height: 0;
  margin: 0;
  padding: 0 12px;
  border: 1px solid var(--pf-border-strong);
  border-radius: 7px;
  background: var(--pf-soft);
  color: #334155;
  font-size: 12px;
  box-shadow: none;
}

.platform-redesign #supportSearchFilter {
  grid-column: 1 / -1;
  grid-row: 2;
}

.platform-redesign .support-filter-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px;
  grid-column: 1 / -1;
  grid-row: 3;
}

.platform-redesign .platform-support-list {
  flex: 1;
  min-height: 0;
  display: flex;
  flex-direction: column;
  gap: 0;
  padding: 0;
  border: 0;
  border-radius: 0;
  background: #fff;
  box-shadow: none;
  overflow-y: auto;
}

.platform-redesign .platform-support-list-header {
  min-height: 37px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 0 18px;
  border-bottom: 1px solid var(--pf-border);
  color: #64748b;
  font-size: 11px;
  letter-spacing: .04em;
  text-transform: uppercase;
}

.platform-redesign .platform-support-list-item {
  position: relative;
  width: 100%;
  min-height: 114px;
  display: grid;
  grid-template-columns: 28px minmax(0, 1fr) 8px;
  gap: 11px;
  align-items: start;
  padding: 14px 18px;
  border: 0;
  border-left: 2px solid transparent;
  border-bottom: 1px solid var(--pf-border);
  border-radius: 0;
  background: #fff;
  color: var(--pf-text);
  text-align: left;
  box-shadow: none;
}

.platform-redesign .platform-support-list-item:hover {
  background: var(--pf-soft);
}

.platform-redesign .platform-support-list-item.is-active {
  background: #fff7f7;
  border-left-color: var(--pf-red);
  box-shadow: inset 0 0 0 1px rgba(220, 38, 38, .08);
}

.platform-redesign .platform-ticket-avatar,
.platform-redesign .support-message-avatar {
  width: 28px;
  height: 28px;
  display: grid;
  place-items: center;
  border-radius: 999px;
  background: #334155;
  color: #fff;
  font-size: 10px;
  font-weight: 800;
}

.platform-redesign .platform-support-list-item.is-active .platform-ticket-avatar,
.platform-redesign .support-message-avatar.client {
  background: var(--pf-blue);
}

.platform-redesign .platform-ticket-kicker {
  display: flex;
  align-items: center;
  gap: 8px;
  color: #94a3b8;
  font-size: 11px;
  line-height: 1.2;
}

.platform-redesign .platform-ticket-title {
  display: block;
  margin: 5px 0 3px;
  color: var(--pf-text);
  font-size: 14px;
  font-weight: 700;
  line-height: 1.2;
}

.platform-redesign .platform-ticket-subtitle,
.platform-redesign .platform-ticket-preview {
  min-width: 0;
  color: #64748b;
  font-size: 11px;
  line-height: 1.35;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.platform-redesign .platform-ticket-contact {
  margin-top: 5px;
  color: #475569;
  font-size: 11px;
  font-weight: 750;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.platform-redesign .platform-ticket-preview {
  margin: 5px 0 0;
  color: #334155;
}

.platform-redesign .platform-ticket-meta {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 6px;
  margin-top: 9px;
}

.platform-redesign .platform-ticket-date {
  margin-left: auto;
  color: #94a3b8;
  font-size: 10px;
}

.platform-redesign .platform-ticket-unread {
  width: 6px;
  height: 6px;
  margin-top: 7px;
  border-radius: 999px;
  background: var(--pf-red);
}

.platform-redesign .platform-sla-pill,
.platform-redesign .pill {
  min-height: 22px;
  display: inline-flex;
  align-items: center;
  padding: 0 8px;
  border: 1px solid transparent;
  border-radius: 7px;
  font-size: 11px;
  font-weight: 700;
  line-height: 1;
}

.platform-redesign .platform-sla-pill.overdue,
.platform-redesign .pill-danger {
  border-color: #fecdd3;
  background: var(--pf-red-soft);
  color: var(--pf-red);
}

.platform-redesign .platform-sla-pill.due_soon,
.platform-redesign .pill-warning {
  border-color: #fed7aa;
  background: var(--pf-amber-soft);
  color: #b45309;
}

.platform-redesign .platform-sla-pill.ok,
.platform-redesign .pill-info {
  border-color: #bfdbfe;
  background: var(--pf-blue-soft);
  color: var(--pf-blue);
}

.platform-redesign .platform-sla-pill.closed,
.platform-redesign .pill-muted,
.platform-redesign .pill-ok {
  border-color: #dbe4ef;
  background: #f1f5f9;
  color: #64748b;
}

.platform-redesign .platform-support-detail {
  min-width: 0;
  min-height: 0;
  display: block;
  border: 0;
  background: var(--pf-bg);
  overflow: hidden;
}

.platform-redesign .platform-support-detail-main {
  height: 100%;
  min-height: 0;
  display: grid;
  grid-template-columns: minmax(0, 1fr) clamp(280px, 18vw, 350px);
  grid-template-rows: minmax(0, 1fr);
  border: 0;
  border-radius: 0;
  background: var(--pf-bg);
  box-shadow: none;
  overflow: hidden;
}

.platform-redesign .platform-support-workarea {
  min-width: 0;
  min-height: 0;
  display: grid;
  grid-template-rows: auto minmax(0, 1fr);
  overflow: hidden;
}

.platform-redesign .platform-support-detail-header {
  min-height: 96px;
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
  padding: 14px 22px;
  border-bottom: 1px solid var(--pf-border);
  background: #fff;
}

.platform-redesign .platform-support-detail-header .eyebrow {
  margin: 0 0 8px;
  color: #7c8ba3;
  font-size: 11px;
  letter-spacing: .02em;
  text-transform: none;
}

.platform-redesign .platform-support-detail-header h3 {
  margin: 0;
  color: var(--pf-text);
  font-size: 18px;
  line-height: 1.25;
}

.platform-redesign .platform-support-detail-header p:not(.eyebrow):not(.platform-support-contact-chip) {
  margin: 7px 0 0;
  color: #64748b;
  font-size: 12px;
  line-height: 1.35;
}

.platform-redesign .platform-support-contact-chip {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  margin: 8px 0 0;
  padding: 5px 8px;
  border-radius: 999px;
  background: var(--pf-soft);
  color: #334155;
  font-size: 11px;
}

.platform-redesign .platform-support-contact-chip span {
  color: #94a3b8;
  text-transform: uppercase;
  letter-spacing: .04em;
  font-weight: 800;
}

.platform-redesign .platform-support-header-chips {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 8px;
}

.platform-redesign .platform-support-header-chips .platform-support-contact-chip {
  margin: 0;
}

.platform-redesign .platform-support-row-meta {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  justify-content: flex-end;
  gap: 8px;
}

.platform-redesign .platform-support-case-strip {
  display: none !important;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 10px;
  padding: 12px 24px;
  border-bottom: 1px solid var(--pf-border);
  background: #fff;
}

.platform-redesign .platform-support-case-strip article {
  display: grid;
  gap: 4px;
  min-width: 0;
  border: 1px solid var(--pf-border);
  border-radius: 10px;
  background: #f8fafc;
  padding: 10px;
}

.platform-redesign .platform-support-case-strip span,
.platform-redesign .platform-support-case-strip small {
  color: #64748b;
  font-size: 11px;
  line-height: 1.3;
}

.platform-redesign .platform-support-case-strip strong {
  min-width: 0;
  color: var(--pf-text);
  font-size: 12px;
  line-height: 1.25;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.platform-redesign .platform-support-detail-grid {
  min-height: 0;
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(280px, 320px);
  gap: 0;
  overflow: hidden;
}

.platform-redesign .platform-support-thread {
  min-width: 0;
  min-height: 0;
  display: grid;
  grid-template-rows: minmax(0, 1fr) auto;
  padding: 0;
  border: 0;
  border-radius: 0;
  background: var(--pf-bg);
  overflow: hidden;
}

.platform-redesign .platform-support-thread > .section-actions {
  display: none !important;
}

.platform-redesign .platform-support-messages {
  min-height: 0;
  display: flex;
  flex-direction: column;
  gap: 16px;
  padding: 18px 24px;
  overflow-y: auto;
}

.platform-redesign .platform-support-message {
  max-width: min(760px, 82%);
  display: grid;
  grid-template-columns: 32px minmax(0, 1fr);
  gap: 10px;
  align-items: start;
  justify-self: start;
  padding: 0;
  border: 0;
  border-radius: 0;
  background: transparent;
  box-shadow: none;
}

.platform-redesign .platform-support-message.support {
  margin-left: auto;
  grid-template-columns: minmax(0, 1fr) 32px;
  justify-self: end;
}

.platform-redesign .platform-support-message.support .support-message-avatar {
  grid-column: 2;
  grid-row: 1;
  background: var(--pf-red);
}

.platform-redesign .support-message-bubble {
  padding: 14px 16px;
  border: 1px solid var(--pf-border-strong);
  border-radius: 13px;
  background: #fff;
  box-shadow: 0 8px 18px rgba(15, 23, 42, .06);
}

.platform-redesign .platform-support-message.support .support-message-bubble {
  border-color: #ffe4e6;
  background: var(--pf-red-soft);
}

.platform-redesign .platform-support-message.internal .support-message-bubble {
  border-color: #fde68a;
  background: var(--pf-amber-soft);
}

.platform-redesign .support-message-head {
  display: flex;
  align-items: baseline;
  gap: 8px;
  margin-bottom: 9px;
}

.platform-redesign .support-message-head strong {
  color: var(--pf-text);
  font-size: 13px;
}

.platform-redesign .support-message-head small {
  color: #7c8ba3;
  font-size: 11px;
}

.platform-redesign .support-message-text {
  margin: 0;
  color: #1e293b;
  font-size: 14px;
  line-height: 1.55;
  white-space: pre-wrap;
}

.platform-redesign .platform-support-message-form {
  position: relative;
  margin: 0;
  padding: 10px 16px 10px;
  border: 0;
  border-top: 1px solid var(--pf-border);
  border-radius: 0;
  background: #fff;
}

.platform-redesign .platform-support-reply-mode {
  display: inline-flex;
  gap: 4px;
  margin-bottom: 6px;
  padding: 3px;
  border-radius: 10px;
  background: #f1f5f9;
}

.platform-redesign .platform-support-reply-mode button {
  min-height: 28px;
  padding: 0 12px;
  border: 0;
  border-radius: 8px;
  background: transparent;
  color: #64748b;
  font-size: 12px;
  font-weight: 700;
}

.platform-redesign .platform-support-reply-mode button.active {
  background: #fff;
  color: var(--pf-text);
  box-shadow: 0 2px 7px rgba(15, 23, 42, .08);
}

.platform-redesign .support-template-toggle {
  position: absolute;
  top: 12px;
  right: 16px;
  width: 30px;
  height: 28px;
  display: inline-grid;
  place-content: center;
  gap: 3px;
  margin: 0;
  padding: 0;
  border: 1px solid transparent;
  border-radius: 8px;
  background: transparent;
  color: #94a3b8;
}

.platform-redesign .support-template-toggle:hover {
  border-color: var(--pf-border);
  background: #f8fafc;
}

.platform-redesign .support-template-toggle span {
  width: 14px;
  height: 2px;
  border-radius: 999px;
  background: #94a3b8;
}

.platform-redesign .support-template-toggle:hover span {
  background: var(--pf-red);
}

.platform-redesign .support-template-popover {
  position: absolute;
  right: 16px;
  bottom: calc(100% + 8px);
  z-index: 8;
  width: min(320px, calc(100% - 32px));
  display: grid;
  gap: 10px;
  border: 1px solid var(--pf-border);
  border-radius: 12px;
  background: #fff;
  padding: 12px;
  box-shadow: 0 18px 38px rgba(15, 23, 42, .16);
}

.platform-redesign .support-template-popover[hidden] {
  display: none;
}

.platform-redesign .support-template-popover strong {
  color: var(--pf-text);
  font-size: 12px;
}

.platform-redesign .support-template-popover > div {
  display: grid;
  gap: 6px;
  max-height: 260px;
  overflow-y: auto;
}

.platform-redesign .support-template-popover button {
  min-height: 32px;
  border: 1px solid var(--pf-border);
  border-radius: 8px;
  background: #f8fafc;
  color: #334155;
  font-size: 12px;
  font-weight: 700;
  text-align: left;
  padding: 0 10px;
}

.platform-redesign .support-template-popover button:hover {
  border-color: #fecdd3;
  background: var(--pf-red-soft);
  color: var(--pf-red);
}

.platform-redesign .platform-support-message-form textarea {
  width: 100%;
  min-height: 72px;
  max-height: 140px;
  resize: vertical;
  padding: 11px 13px;
  border: 1px solid var(--pf-border-strong);
  border-radius: 9px;
  background: #fff;
  color: var(--pf-text);
  font-size: 14px;
  line-height: 1.45;
  box-shadow: none;
}

.platform-redesign .platform-support-message-form .row-actions {
  display: flex;
  align-items: center;
  justify-content: flex-start;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 6px;
}

.platform-redesign .platform-support-message-form .ghost-button,
.platform-redesign .platform-support-message-form .primary-button,
.platform-redesign .support-fast-actions button,
.platform-redesign .support-fast-actions a,
.platform-redesign .platform-support-context-actions button,
.platform-redesign .platform-support-update button,
.platform-redesign .platform-support-update select {
  min-height: 32px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 0 10px;
  border: 1px solid var(--pf-border-strong);
  border-radius: 7px;
  background: #f8fafc;
  color: #334155;
  font-size: 12px;
  font-weight: 600;
  text-decoration: none;
  box-shadow: none;
}

.platform-redesign .platform-support-message-form .ghost-button,
.platform-redesign .platform-support-message-form .primary-button {
  min-height: 28px;
  font-size: 11px;
}

.platform-redesign .platform-support-message-form .primary-button,
.platform-redesign .support-fast-actions .primary-button {
  margin-left: auto;
  border-color: var(--pf-blue);
  background: var(--pf-blue);
  color: #fff;
}

.platform-redesign .platform-support-message-form .danger-text,
.platform-redesign .support-fast-actions .danger-text {
  border-color: #fecdd3;
  background: var(--pf-red-soft);
  color: var(--pf-red);
}

.platform-redesign .platform-support-context {
  min-width: 0;
  min-height: 0;
  height: 100%;
  display: block;
  padding: 0;
  border: 0;
  border-left: 1px solid var(--pf-border);
  border-radius: 0;
  background: #fff;
  overflow-y: auto;
  scrollbar-gutter: stable;
}

.platform-redesign .platform-support-context-head,
.platform-redesign .platform-support-context-box,
.platform-redesign .platform-support-context-actions,
.platform-redesign .platform-support-update {
  display: block;
  padding: 14px 16px;
  border: 0;
  border-bottom: 1px solid var(--pf-border);
  border-radius: 0;
  background: #fff;
  box-shadow: none;
}

.platform-redesign .platform-support-context-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
}

.platform-redesign .platform-support-context-head h4,
.platform-redesign .platform-support-context-box h5 {
  margin: 0 0 10px;
  color: var(--pf-text);
  font-size: 12px;
}

.platform-redesign .platform-support-context-head span {
  color: #64748b;
  font-size: 11px;
  font-weight: 700;
}

.platform-redesign .platform-support-context-box > div {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(96px, auto);
  gap: 8px 12px;
}

.platform-redesign .platform-support-context-box span {
  color: #64748b;
  font-size: 11px;
}

.platform-redesign .platform-support-context-box strong {
  color: var(--pf-text);
  font-size: 11px;
  text-align: right;
  overflow-wrap: anywhere;
}

.platform-redesign .support-fast-actions,
.platform-redesign .platform-support-context-actions,
.platform-redesign .platform-support-update {
  display: grid;
  gap: 8px;
}

.platform-redesign .support-fast-actions > *,
.platform-redesign .platform-support-context-actions > *,
.platform-redesign .platform-support-update > * {
  width: 100%;
}

.platform-redesign .platform-support-update .eyebrow {
  margin: 0;
  color: #94a3b8;
  font-size: 10px;
}

.platform-redesign .platform-support-detail-empty {
  height: 100%;
  display: grid;
  place-items: center;
  padding: 32px;
  color: #64748b;
  text-align: center;
}

.platform-redesign .platform-support-workbench {
  flex: 1;
  min-height: 0;
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(260px, 320px);
  gap: 16px;
  padding: 20px 24px;
  overflow: auto;
}

.platform-redesign .platform-support-templates,
.platform-redesign .platform-support-queue-info {
  min-width: 0;
  align-self: start;
  display: grid;
  gap: 16px;
  border: 1px solid var(--pf-border);
  border-radius: 14px;
  background: #fff;
  padding: 18px;
  box-shadow: 0 12px 34px rgba(15, 23, 42, .05);
}

.platform-redesign .platform-support-templates > div:first-child,
.platform-redesign .platform-support-queue-info > div:first-child {
  display: grid;
  gap: 4px;
}

.platform-redesign .platform-support-templates h3,
.platform-redesign .platform-support-queue-info h3 {
  margin: 0;
  color: var(--pf-text);
  font-size: 18px;
  line-height: 1.2;
}

.platform-redesign .platform-support-templates p,
.platform-redesign .platform-support-queue-info p {
  margin: 0;
  color: var(--pf-muted);
  font-size: 13px;
  line-height: 1.45;
}

.platform-redesign #supportQuickReplies {
  display: grid;
  gap: 16px;
}

.platform-redesign .support-template-editor {
  display: grid;
  grid-template-columns: minmax(220px, .7fr) minmax(360px, 1.3fr);
  gap: 12px;
  align-items: end;
  padding: 14px;
  border: 1px solid var(--pf-border);
  border-radius: 12px;
  background: var(--pf-soft);
}

.platform-redesign .support-template-editor label {
  min-width: 0;
  display: grid;
  gap: 6px;
  color: #475569;
  font-size: 12px;
  font-weight: 700;
}

.platform-redesign .support-template-editor input,
.platform-redesign .support-template-editor textarea {
  width: 100%;
  min-height: 38px;
  border: 1px solid var(--pf-border-strong);
  border-radius: 9px;
  background: #fff;
  color: var(--pf-text);
  font: inherit;
  font-size: 13px;
  line-height: 1.4;
  padding: 10px 12px;
  box-shadow: none;
}

.platform-redesign .support-template-editor textarea {
  min-height: 96px;
  resize: vertical;
}

.platform-redesign .support-template-editor-actions {
  grid-column: 1 / -1;
  display: flex;
  justify-content: flex-end;
  flex-wrap: wrap;
  gap: 8px;
}

.platform-redesign .support-template-list {
  display: grid;
  gap: 10px;
}

.platform-redesign .support-template-row {
  min-width: 0;
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 14px;
  align-items: center;
  padding: 14px;
  border: 1px solid var(--pf-border);
  border-left: 3px solid var(--pf-red);
  border-radius: 12px;
  background: #fff;
}

.platform-redesign .support-template-row strong {
  display: block;
  margin-bottom: 5px;
  color: var(--pf-text);
  font-size: 13px;
}

.platform-redesign .support-template-row p {
  display: -webkit-box;
  margin: 0;
  overflow: hidden;
  color: #475569;
  font-size: 12px;
  line-height: 1.45;
  -webkit-box-orient: vertical;
  -webkit-line-clamp: 2;
}

.platform-redesign .support-template-row-actions {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  flex-wrap: wrap;
  gap: 8px;
}

.platform-redesign .support-template-empty,
.platform-redesign .support-template-empty-mini {
  display: grid;
  gap: 4px;
  padding: 14px;
  border: 1px dashed var(--pf-border-strong);
  border-radius: 12px;
  background: var(--pf-soft);
  color: var(--pf-muted);
  font-size: 12px;
}

.platform-redesign .support-template-empty strong {
  color: var(--pf-text);
  font-size: 13px;
}

.platform-redesign .support-template-token-list {
  display: grid;
  gap: 8px;
}

.platform-redesign .support-template-token-list code {
  display: block;
  padding: 9px 10px;
  border: 1px solid var(--pf-border);
  border-radius: 8px;
  background: var(--pf-soft);
  color: #334155;
  font-size: 12px;
  font-weight: 700;
  overflow-wrap: anywhere;
}

.platform-redesign .platform-check-row.protected,
.platform-redesign .platform-check-row.warning {
  border: 1px solid var(--pf-border);
  border-left-width: 3px;
  border-radius: 10px;
  background: #fff;
}

.platform-redesign .platform-check-row.protected {
  border-left-color: #64748b;
}

.platform-redesign .platform-check-row.warning {
  border-left-color: var(--pf-amber);
}

.platform-redesign .platform-check-row.protected > span,
.platform-redesign .platform-check-row.warning > span {
  width: auto;
  min-width: 24px;
  padding: 0 7px;
  border-radius: 999px;
  font-size: 9px;
  letter-spacing: .03em;
}

.platform-redesign .platform-check-row.protected > span {
  background: #f1f5f9;
  color: #475569;
}

.platform-redesign .platform-check-row.warning > span {
  background: var(--pf-amber-soft);
  color: #b45309;
}

@media (max-width: 1180px) {
  .platform-redesign .platform-commercial-panel .platform-commercial-metrics-grid,
  .platform-redesign .platform-overview-daily-grid,
  .platform-redesign .platform-overview-alert-grid,
  .platform-redesign .platform-billing-panel .platform-analytics-grid,
  .platform-redesign .platform-communication-panel .platform-health-grid,
  .platform-redesign .platform-health-panel .platform-health-grid {
    grid-template-columns: 1fr;
  }

  .platform-redesign .platform-commercial-panel .platform-commercial-metrics-card,
  .platform-redesign .platform-commercial-panel .platform-store-ranking-card {
    grid-row: auto;
    grid-column: auto;
  }

  .platform-redesign .platform-billing-grid {
    grid-template-columns: 1fr;
  }

  .platform-redesign .platform-commercial-kpi-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .platform-redesign .platform-ranking-row {
    grid-template-columns: minmax(0, 1fr) repeat(2, minmax(140px, auto));
  }

  .platform-redesign .platform-daily-summary,
  .platform-redesign .platform-daily-insights {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .platform-redesign .platform-daily-row {
    grid-template-columns: minmax(72px, .22fr) minmax(240px, .78fr);
  }

  .platform-redesign .platform-daily-bars {
    grid-column: 1 / -1;
  }

  .platform-redesign .platform-support-detail-grid {
    grid-template-columns: 1fr;
  }

  .platform-redesign .platform-support-detail-main {
    grid-template-columns: 1fr;
  }

  .platform-redesign .platform-support-insights {
    grid-template-columns: 1fr;
  }

  .platform-redesign .platform-support-context {
    display: none;
  }

  .platform-redesign .platform-support-case-strip {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 900px) {
  body.platform-redesign {
    overflow: auto;
  }

  .platform-redesign .platform-shell {
    height: auto;
    min-height: 100vh;
    display: block;
    overflow: visible;
  }

  .platform-redesign .platform-sidebar {
    height: auto;
    min-height: 0;
    border-right: 0;
    border-bottom: 1px solid var(--pf-border);
  }

  .platform-redesign .platform-sidebar-brand,
  .platform-redesign .platform-sidebar-footer {
    display: none;
  }

  .platform-redesign .platform-tabs {
    flex-direction: row;
    padding: 10px;
    overflow-x: auto;
  }

  .platform-redesign .platform-tabs button {
    width: auto;
    white-space: nowrap;
  }

  .platform-redesign .platform-main {
    height: auto;
    min-height: 100vh;
  }

  .platform-redesign .platform-topbar {
    height: auto;
    min-height: 64px;
    flex-wrap: wrap;
    padding: 12px 16px;
  }

  .platform-redesign .platform-daily-summary,
  .platform-redesign .platform-daily-insights,
  .platform-redesign .platform-daily-row,
  .platform-redesign .platform-daily-metrics,
  .platform-redesign .platform-backup-summary,
  .platform-redesign .platform-billing-highlights,
  .platform-redesign .platform-commercial-kpi-grid,
  .platform-redesign .platform-billing-mini-grid,
  .platform-redesign .platform-billing-payment-grid,
  .platform-redesign .platform-conversion-grid,
  .platform-redesign .platform-ranking-row {
    grid-template-columns: 1fr;
  }

  .platform-redesign .platform-daily-card {
    gap: 12px;
  }

  .platform-redesign .platform-daily-row {
    gap: 10px;
    padding: 11px;
  }

  .platform-redesign #platformContent > .panel:not(.platform-support-panel) {
    margin: 12px;
  }

  .platform-redesign .section-actions {
    flex-direction: column;
  }

  .platform-redesign .platform-client-filters,
  .platform-redesign .platform-audit-filters,
  .platform-redesign .platform-billing-grid,
  .platform-redesign .platform-conversion-grid {
    grid-template-columns: 1fr;
  }

  .platform-redesign .platform-support-panel,
  .platform-redesign .platform-support-desk.platform-support-desk-v3 {
    height: auto;
    min-height: 0;
  }

  .platform-redesign .platform-support-metrics-shell {
    height: auto;
    padding: 16px 12px;
  }

  .platform-redesign .platform-support-desk.platform-support-desk-v3 {
    grid-template-columns: 1fr;
  }

  .platform-redesign .platform-support-workbench,
  .platform-redesign .support-template-editor {
    grid-template-columns: 1fr;
  }

  .platform-redesign .platform-support-workbench {
    padding: 14px 12px;
  }

  .platform-redesign .support-template-row {
    grid-template-columns: 1fr;
  }

  .platform-redesign .support-template-row-actions {
    justify-content: flex-start;
  }

  .platform-redesign .platform-support-queue-shell {
    max-height: 44vh;
    border-right: 0;
    border-bottom: 1px solid var(--pf-border);
  }

  .platform-redesign .platform-support-message {
    max-width: 100%;
  }

  .platform-redesign .support-filter-grid,
  .platform-redesign .platform-support-case-strip {
    grid-template-columns: 1fr;
  }

  .platform-redesign .platform-support-messages {
    padding: 18px 14px;
  }

  .platform-redesign .platform-support-message-form {
    padding: 14px;
  }
}